What Firefly Offers
Everything works through Corrlinks — the email system already installed in federal prisons. No new devices, no app approvals, no extra setup.
Live features
These are working today for all Firefly users.
Text messaging
Send real SMS text messages to any phone number on the outside. Family and friends receive normal texts — they don't need a Corrlinks account or any other app.
- ✓ Send to any US phone number
- ✓ Save contacts in a phonebook
- ✓ Replies come back via Corrlinks
Email to anyone
Send emails to any address outside the prison system — lawyers, reentry organizations, family members, parole officers, employers. Recipients don't need to be on Corrlinks.
- ✓ Send to any email address
- ✓ Save contacts in an address book
- ✓ Replies come back via Corrlinks
AI-powered search
Ask questions and get real answers — not just links. Powered by AI to help people find information about their rights, prison regulations, and resources on the outside.
- ✓ Plain-language answers
- ✓ Prison regulation lookup
- ✓ Web search via Corrlinks
AI chat assistant
Have a real conversation with an AI assistant — ask follow-up questions, get explanations, work through problems. All through Corrlinks, no internet required.
- ✓ Conversational Q&A
- ✓ Follow-up questions supported
- ✓ No internet access required
State case law access
Federal inmates often have state-level legal issues but no access to state case law. Firefly bridges that gap — giving people access to relevant case law directly through Corrlinks.
- ✓ Search state case law
- ✓ Plain-language summaries
- ✓ All 50 states
What we're building next
These features are in active development. They'll be available to all users when ready.
Complaint writer
Filing a formal complaint against a facility is complicated — the forms are confusing, the language is technical, and mistakes can get claims dismissed. We're building an AI tool to help write complete, properly-formatted complaints.
- ◎ Guided complaint drafting
- ◎ Proper legal formatting
- ◎ BOP administrative remedy process
Legal aid connections
Many incarcerated people have valid legal claims they can't pursue because they can't find or contact a lawyer. We're building a directory to connect people with legal aid organizations, public defenders, and pro bono attorneys.
- ◎ Searchable legal aid directory
- ◎ Direct email to attorneys via Firefly
- ◎ State and federal coverage
Reentry resource search
Coming home means finding housing, employment, and support — fast. We're building a searchable database of reentry programs so people can start planning before they're released, not after.
- ◎ Housing programs by state
- ◎ Employer partnerships
- ◎ Benefits and support programs
Start today with what's available now
Texting and email are live. Fund your loved one's account and they can start using Firefly today.